Locations: Takhar, Kandahar

The Teller is responsible for providing accurate and efficient cash handling services at the Takhar and Kandahar branches. This role includes processing deposits, withdrawals, payments, and other financial transactions while ensuring compliance with banking policies and procedures. The Teller also assists customers by answering questions, verifying account information, and maintaining the confidentiality and security of customer data. Attention to detail, trustworthiness, and excellent customer service skills are essential for this position.

Duties & Responsibilities

As Teller, you are responsible to:

1.Takes out the Cash from the Main Vault in the Morning 5 Minutes before the start of Banking Counter Hours as per the assigned Cash Counter Limit.

2. Maintain cash on the counters all day within the assigned cash counter limit.

3. Does the Counting of Currency Notes received or paid either through hands or through Counting Machine.

4. Correct use of the relevant Stamps (Date, Receipts or Payment) on Cash Vouchers/ Receipts.

5. Checks & Verifies the Client’s Signatures in the System where necessary.

6. Verifies the available Account Balances.

7. Does the Passing/verification/Authorization in the Customer’s Accounts through computer as per authorized limit.

8. Attends to the Maker/Checker Procedure as required by the Bank.

9. Makes Sure that Currency Notes handled by him/her are genuine and are not fake, counterfeit or undesirable.

10. Makes sure that Currency Notes handled by him/her are not soiled or dirty or torn or bears writings etc.

11. Makes sure that Large denominated Notes and small denominated notes are received and paid to a client in a ratio as per the approved policy of the Bank.

12. Adopts all security measures in this regard as per the policy parameters of the Bank.

13. Makes Sure that ID/Tazkera are checked and copies obtained where necessary for large cash transactions.

14. Attends to procedures related to cheques prior to clearing it.

15. Obtains all the necessary approvals from higher authorities (Branch Manager) where necessary.

16. Attends to Segregation and Bundling of Currency Notes.

17. Attends to the “Day End” procedures like Balancing of Cash and Generating Reports and entering the entries in the Log Book/Cash Book

18. Attends to transactions related to exchange of one currency against another currency according to correct exchange rates of the Bank.

19. Must be familiar with the Core Banking system and its use while attending to various types of transaction e.g. editing of vouchers, crediting, debiting, transferring and fixing the maturity dates of fixed/Term Deposit etc.

20. Must be familiar with transactions of both Islamic as well as Conventional banking.

21. Reporting problems encountered to superiors immediately like Shortage of Cash or problems in CBS or Counting Machine or Voucher Printer etc.

22. Keeps the cash cabin locked from inside.

23. Does not allow any unauthorized person in the cash area.

24. Keeps all his stamp & cash under lock & key all the time.

25. To attend to any other matter that may not have been mentioned in this document but advised by Head of Department.

Job Requirements

Qualifications:

· Bachelor degree in Finance, Accounting, Business Administration, Economics or a related field.

· Relevant professional certifications or training desirable.

Experience Required

1 years of experience in cash handling, banking operations, or a teller role.

Competencies Required

•  Strong knowledge of cash handling procedures and transaction processing.

•  Understanding of banking regulations, compliance, and security policies.

•  Ability to detect counterfeit currency, fraud, and discrepancies in transactions.

•  Excellent numerical accuracy, attention to detail, and problem-solving skills.

•  Strong customer service and interpersonal communication skills.

Personal Attributes

• High level of integrity, honesty, and professionalism.
• Ability to work efficiently under pressure and handle high transaction volumes.
• Strong organizational and time management skills.
• Adaptability to changing banking policies and security procedures.

Leadership Skill

o Ability to assist and guide junior tellers in daily operations.

o Proactive in identifying and reporting discrepancies or suspicious transactions.

o Commitment to ensuring compliance with banking regulations and internal policies.

o Ability to enhance customer experience by delivering efficient and accurate services.

Submission Guideline

Applicants who meet the above requirements should submit their updated Curriculum vitae (CV)/Resume to (sr.recruitment-officer@ghazanfarbank.com)

Please Mention the position title and vacancy number in the subject of your E-mail otherwise your Email will not be considered. (GB/HRD/21)

Note only shortlisted candidates will be contacted for further recruitment process.